1. Introduction

RePlugins ("we", "us", "our") is a platform based in Melbourne, Australia, providing custom audio plugin development and white-label / rebrand licensing services. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this website or submitting an enquiry to us, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We only collect personal information that you choose to give us. This is currently limited to information submitted through our enquiry form, which may include:

  • Your name
  • Your email address
  • The subject of your enquiry (e.g. general enquiry, licensing, support, press)
  • The content of your message

We do not currently use cookies, analytics, or tracking scripts on this site. If that changes in the future, this policy will be updated to reflect it.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry, including questions about our plugins, custom development, or white-label licensing
  • Communicate with you about a potential or existing business relationship
  • Maintain internal business records

We do not use your information for unsolicited marketing, and we do not sell or rent personal information to third parties.

4. Disclosure of Information

We do not share your personal information with third parties, except:

  • Where required to provide our services (for example, our email and hosting providers, who process data on our behalf)
  • Where required or authorized by law

Some of our service providers (such as our web hosting provider) may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be handled in a manner consistent with the Australian Privacy Principles.

5. Data Security

We take reasonable technical and organizational steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You may request access to, or correction of, any personal information we hold about you by contacting us at the email address below. We will respond to reasonable requests within a reasonable timeframe.

7. Complaints

If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it directly. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

9. Contact Us

For any questions about this Privacy Policy or how your information is handled, contact us at contact@replugins.store.